Home>FAQ

-Price list: could I get your price list?         

Yes, please tell us the products (with their model number), quantity, then we will offer the price by e-mail.

-Approval Sample: How could I get a sample?   

we can complete approval samples in 5-7days,it’s our policy that normally we will charge you the sample cost and the courier delivery cost,the price of the samples are twice of the offer sheet.Note: we will pay back the fee of samle after bulk order confirmed in the future.

-OEM or Custom Order: could we place order by OEM style to produce our own brand products in your factory?     

Of course you can. Welcome to do OEM or Custom Order. What you need to do is to send us the Drawing of your style with requirements; we will submit sample to you for your approval.

-Payment Terms: How we arrange payment?

T/T:Telegraphic Transfer (wire transfer), 30% down payment, balance upon before shipment

L/C At Sight: Letter of Credit. (It is applicable if your order amount is equal to or more than US$50,000)

-Lead Time: How soon we can get the shipment?   

We will arrange production since the order and payment be confirmed So all products are brand-new produced, we will take 25 – 30 days to arrange production, book shipping will take less than 7 days. Delivery time depend on the destination port.

-MOQ (Minimum Order Quantity): what is the minimum order quantity?   

Usually 500pcs each style, but not fixed (otherwise, our company will take it as Sample order).

-Placing order: how to place an order?

Email order details to Sales Department including items model number, quantity, destination port (we need it to calculate the shipping cost), selling countries, consignee’s contact information including detail address and phone fax number and email address, notify party, etc.

Inquiry or other comments, please email us: cnfelix.biz@gmail.com